Best Western Hotel Universo

Charles Hollingsworth (19.11.2017 05:11)
Very good value! Good customer service; nice location accessible within walking distance to major points of interests; modern amenities in every room; very comfortable linen; and exceptional breakfast buffet. As for one reviewer who identified the breakfast buffet as "mediocre," that's simply an unfair and inaccurate statement. There are generous hot and cold food options at the buffet, and everything was delicious! The vast majority of future guests will have a pleasant experience.

breana brest (01.10.2017 10:04)
I was SO pleasantly surprised by this hotel. We arrived early, not expecting our room to be ready as it was a busy Saturday in Rome, but they were able to get us in right away. The rooms are average size, but the bathroom is massive by European standards--and with a rain shower! Not to mention a furnished terrace in our 7th floor room, also with amazing views! Everything is extremely clean and we'll appointed. Definitely recommend; this hotel is lovely.

Geraldine Yap (24.09.2017 21:10)
It's a comfortable, quiet hotel with good breakfast. The hotel is surrounded with nice restaurants
And near shopping areas. Very accessible to Rome Termini for going by train to other cities in Italy.
The bed is the most comfortable in all hotels I've stayed in. Just don't have the room with the smallest
shower area, you can't even bend to soap your legs. Be careful of the slippery bathtub, if you are given.
a bathtub. This hotel is better than vicinity of Best Western President.

Wayne Morris (20.09.2017 10:57)
Perfectly adequate for an overnight stay but I would have liked a little more space and better view if I were staying for longer. Very helpful staff and all you could wish for at breakfast. Very close to the central railway station so taxi fares need not be a worry.

Alan Wong (07.07.2017 20:53)
This hotel is in a quite good location, not the best but far away from busy streets but close enough to walk to all the major tourist attraction within a 0.5 - 1.5 mile distance going West. Very importantly we chose this hotel because it was close to the central train station so we didn't need to lug our luggage too far away and it's a 4 star hotel. The lobby was clean and compare to many hotels in Rome it looks good. Only reason we gave it only 3 stars is because of the hotel room since we originally requested a junior suite but due to being overbooked they stuck us in a standard room. Seem like many hotels were fully booked the week we were there. Oh well at least they did adjusted our cost accordingly so hotel was still trustworthy of a 4 star hotel. If we had the junior suite, this might be a 4-5 star for us. But all in all the hotel was quite good for 4 days in Rome. Couldn't wait to get home though.

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